Please be advised: Kahua offices are closed on September 1st for Labor Day. Support tickets received after close of business on August 29th will be responded to on Tuesday, August 2nd when our team returns.  Emergency issues can be reported to the Kahua Answering Service 24/7 by calling 470-524-8250.  Thank you for your understanding and we look forward to working with you upon our return. 

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Enhanced Security Browser Settings

When enhanced security configuration is enabled in the browser, Kahua cannot launch. 


To address this issue in Microsoft Edge, add an exception for Kahua by following the steps below:

  1. In Microsoft Edge, select Settings and more > Settings > Privacy, search, and services.
  2. Verify that Enhance your security on the web is turned on.
  3. Under Enhance your security on the web, select Manage enhanced security for sites.
  4. Under 'Never use enhanced security for these sites', select Add a site.
  5. Type in the full URL [*.]kahua.com
  6. Select Add.


Reference: Microsoft Article https://learn.microsoft.com/en-us/deployedge/microsoft-edge-security-browse-safer#enhanced-security-sites

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