The Kahua Support Team will be attending our yearly team summit from September 20th through September 24th, 2025. During this period: - Our support response times may be longer than usual - Only critical issues will receive immediate attention - Regular support operations will resume on September 25th We appreciate your understanding as this summit helps us improve our service quality and knowledge to better support your needs.
For urgent matters, please indicate "URGENT" in your ticket subject line. Thank you for your patience.
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Getting Started
- Using Kahua
- Support Details
- Licensing & Purchasing Kahua Apps
- Continuing Education
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Technical Details
- System Requirements
- Kahua Technical Information for IT Departments
- Supported File Types for Viewing, Markups, and Streaming
- Supported File Types for Streaming Audio/Video Player
- Managing HEIC image files
- Long Paths Not Allowed - Enable Long Path Support in Windows
- iOS and Android Devices
- Kahua Mobile Support Guide
- Mobile Features and Functionality
- Kahua Pending Features
- Enterprise Installer for Kahua's New Host (Win UI)
- Enhanced Security Browser Settings
- Multifactor Authentication
- Performance Testing
- Formatting limitations when using Copy and Paste from MS Word to Kahua rich text fields
- Zoomed view limitations in the WINUI Desktop Host
- Announcement: Discontinuance of Mac Host Support
- Kahua FAQ Regarding Apache Log4j Vulnerabilities
- Outlook Plugin Behavior in the Kahua Commercial Network
- Support Announcements
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How To Articles
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Domain Administrators
- Domain Settings
- Creating a List
- Adding Additional Companies to the Global Community
- Assign Administrative Rights and Licenses To Another User
- Company Profiles
- Resetting The Next Assigned Number For Documents
- Managing report logos
- Project/Partition Structure
- Conditonal Approvals
- Recycle Bin
- Contact Management Overview
- Adding Internal Users
- Inviting External Users
- Creating an Invite Template
- Using Invite Templates
- Permission Groups Overview
- Creating New Groups
- Adding/Removing Members to/from Groups
- Changing Permissions for a Group
- Adding Additional Domain Administrators
- Users
- Licenses
- Managing Employee Profiles
- Managing Sharing in an App
- Share Manager
- Anonymous File Access Settings
- Configuration Overview
- Assigning Colors for the Markup Tool
- Configuring Stamps
- Setting up locations
- Project Tasks
- Application Configuration: Enabling/Disabling an Application
- Application Configuration: Settings
- Application Configuration: Numbering Scheme
- Application Configuration: Field Configuration
- Application Configuration: Default Field Values
- Application Configuration: Changing Lookup Values
- Managing Videos and Documentation in Applications
- Approvals Configuration: Approvers
- Approvals Configuration: Approvals
- Approvals Configuration: Review Workflow
- Approvals Configuration: Signature Workflow
- Cost Configuration
- Multi-Currency
- Creating a New Project
- Project Information
- Templatizing File Manager Folder Structure
- Templatizing Milestones
- Templatizing Work Breakdown Cost Structure
- Import Tips and Tricks
- Import Troubleshooting Guidance
- Daily Report Automation
- Configuring Weather
- Cost Configuration Settings
- Approvals Configuration: Autoplace Tabs
- Project Directory App Configuration
- Kahua Standard Multi-Currency
- Managing Multifactor Authentication in your domain
- Using the Report Wizard
- Scheduling Reports
- Project Snapshot
- Portable View Templates - Overview
- Portable View Templates - Building a New Template
- Portable View Templates - Understanding and Accessing Portable View Tokens
- Portable View Templates - Formatting Template Tokens
- Portable View Templates - Installing a Template
- Portable Views - Setting the Logo
- Portable View Templates - Inserting Tables with Parameterized Table Output Tokens
- Portable View Templates - Inserting Tables with XML Table Tokens
- Using the Data Store
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General Navigation
- Responding to an invitation to your company's domain
- Kahua Home Page
- Using the Launch Bar
- The Kahua Header
- Navigating Apps
- Navigating Projects using Project Finder
- Project Finder
- Project Directory
- My Settings
- Your User Settings and Preferences
- Changing Your Password
- Messages app
- The Tasks application
- Discussions
- Media Manager
- Setting Kahua as your default DocuSign account
- Sending Emails into Kahua
- Generating Reports in Kahua
- Viewing a Report
- Log Views and Log Reporting
- How to Add a Contact
- How to Add a Company
- Searching the Community
- Searching in Kahua
- Supported File Formats for Searching
- Search Operators
- Portfolio Manager
- Sharing Apps with External Party
- Accepting a Shared Application
- Task Delegation
- Kahua Offline
- Outlook Plugin - Installing and Authorizing
- Using the Kahua for Outlook Plugin
- Kahua for Gmail plugin - Install and Authorize
- Kahua for Gmail plugin - How to use
- Creating an Approval Document
- Working with Dynamic Templates
- Spell Check
- CUI (Controlled Unclassified Information)
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Document Management
- Managing Permissions To A Specific Folder in File Manager
- Creating Multiple Individually Addressed Communications Simultaneously
- Subcontractor RFIs
- File Manager
- Sending and Receiving Anonymous File Links
- Communications app
- Request for Information (RFI's)
- Packaged Submittals
- Meetings app
- Punch Lists
- Pinning functionality in Punch Lists
- Outbound Email, Application and DocuSign File Size and Type Upload Restrictions
- Daily Reports
- Field Observations
- Local Files Sync Overview
- Submittal Registry Wizard
- July 2022 Punch List Enhancements
- Sample Stamps
- Title Block Extraction
- File Manager - Controlled Folders Basics
- File Manager - Adding Records and Files to Controlled Folders
- File Manager - Understanding Versions vs Revisions in Controlled Folders
- File Manager - Controlled Folder Log Views
- Introducing Kahua's new File Viewer
- File Manager - Viewing Files
- File Manager - Controlled Folder Review Workflow
- File Manager - Compare Feature
- Pinning functionality in File Manager
- Markup Tool - Basics
- Markup Tool - Stamps
- Creating QR Codes
- Using QR Codes in the Punch List application
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Cost Management
- Overview
- Budget (Funding Budget)
- Budget Adjustments (Funding Budget Adjustments)
- Budget Changes (Funding Budget Changes)
- Client Contracts (Funding Contracts)
- Change Requests (Funding Change Requests)
- Change Orders (Funding Change Orders)
- Contracts (Expense Contracts)
- Change Requests (Expense Change Requests)
- Change Orders (Expense Change Orders)
- Pay Request (Expense Pay Request)
- Submitting into Workflow
- Work Breakdown
- SOV (Schedule of Values) Breakdown Overview
- Associated Contract Lines (ACL)
- Compliance Tracking
- Important Cost Update for July 2022 for Quantity and Unit Prices
- Bid Management
- Other Apps
- Dashboards
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Domain Administrators
- Release Notes