We’re pleased to report that connectivity to the US Kahua Commercial Network (KCN) has been fully resolved as of 11:21 AM EST.

 

The disruption was caused by emergency maintenance from one of our internet service provider for our data centers, which extended beyond the originally scheduled window. Our team worked diligently throughout the night to reroute traffic and maintain performance by leveraging our other datacenters.

 

We’ve confirmed that all systems are now operating normally, and performance metrics remain stable. We will continue to monitor closely and work with our provider to prevent similar issues in the future.

 

We apologize for the inconvenience and thank you for your patience and understanding during this event. If you continue to experience any issues, please don’t hesitate to reach out to support@kahua.com.


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Learn About Kahua using the Knowledge Base


The Kahua Knowledge Base is the best source for finding instructional content, information, and tips for using Kahua.  The full knowledge base can be browsed using the following link: 


    Kahua Knowledge Base


For more information about the Kahua Resource Center, select the link below:


    Resource Center - Videos, White papers, etc.



Select one of the below links to go directly to a collection of articles about a Kahua topic:


Release NotesRecent releases and upcoming release schedule


Getting StartedInformation about Kahua Support, Training, System Requirements, & other key information


How To:  Domain Administration


How To:  General Navigation


How To:  Document Management


How To:  Cost Management


Kahua User Guide PDFs  (must be logged into Freshdesk)


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