We’re pleased to report that connectivity to the US Kahua Commercial Network (KCN) has been fully resolved as of 11:21 AM EST.

 

The disruption was caused by emergency maintenance from one of our internet service provider for our data centers, which extended beyond the originally scheduled window. Our team worked diligently throughout the night to reroute traffic and maintain performance by leveraging our other datacenters.

 

We’ve confirmed that all systems are now operating normally, and performance metrics remain stable. We will continue to monitor closely and work with our provider to prevent similar issues in the future.

 

We apologize for the inconvenience and thank you for your patience and understanding during this event. If you continue to experience any issues, please don’t hesitate to reach out to support@kahua.com.


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Introducing Kahua's new File Viewer

With the 2025.4 release, we are providing a preview of Kahua's new File Viewer in the File Manager application.  When you open a file for viewing in File Manager, the image will appear in the new viewer. 

 

This new viewer provides significantly improved performance.  Files quickly appear in the viewer. The image opens in Pan mode, so you can click and drag in the viewer to move the image. The Page Selection, Zoom, Fit Page, Fit Width. Show Info, Open File, and Compare functions remain the same and are accessible in the same way as in the legacy viewer.

 

At this time, some viewer functionality is not available in the preview of the new File Viewer. You can switch back and forth between the viewers by selecting Switch to Legacy Viewer or Try New Viewer.  Your selection is retained while you are logged in to Kahua. 



 

Currently, the following functionality is only available in the legacy viewer:

  • Markup Tool, including the viewing of existing markups and the markup panel.
  • Rotation of the file image
  • Hyperlinks
  • Text Selection
  • Text Search

 

We will be releasing the new File Viewer with complete functionality in an upcoming release.

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